Faith Rich Clothing will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 14 days from the receipt of original order. Items cannot be returned or exchanged after 14 days from receipt of original order. Items must be returned with all Faith Rich Clothing tags still attached and must be in their original packaging such as dust bags and boxes.